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Parts Counter Sales

Full Time
Pittston, PA
Posted 2 months ago

Position:                  Parts Counter Sales

Department:            Parts

Location:                 Pittston, PA

Reports to:              Parts Manager

Status:                     Full-Time/Non-Exempt

General Purpose:

Ensure our customers get the correct part at the right price in a timely manner. To provide the highest level of customer service and professionalism to all customers.

Typical Duties and Responsibilities: 

  • Placing and receiving orders from customers and SEI service department
  • Fill out customer and technician worksheets to ensure the highest possibility for accuracy
  • Understand customers’ needs to help achieve desired results
  • Answer the phones
  • Document pertinent information to direct the customer to the correct person
  • Follow calls and inquiries to completion
  • Processing miscellaneous purchase orders
  • Processing Service job purchase orders
  • Place parts in their location
  • Provide updates to the service coordinator and job technician on parts arrivals
  • Receive and check in PO’s
  • Transfer/shipping out orders from the warehouse
  • Loading and unloading of freight when needed
  • Conduct cycle counts, bin location changes, bin removal and organizing inventory to maximize space
  • Processing and mailing out parts invoices
  • Scan worksheets, invoices etc. into the computer system
  • Look up parts using manufacture sites and a parts book
  • Handle cash and credit card payments along with returns

General Qualifications, Skills, and Abilities:

  • Valid driver’s license
  • High School Diploma or GED
  • Strong verbal, written, communication and organizational skills
  • Basic competency of Microsoft Office
  • Basic math skills
  • Ability to work in a fast paced and changing environment while performing with a sense of urgency
  • Ability to work with minimal supervision
  • High degree of attention to detail required
  • Have a customer service mentality
  • Ability to read and comprehend work instructions and standard procedures
  • Ability to lift up to 50 lbs. on a frequent basis
  • Possess a collaborative, team-driven attitude. Team members rely on each other to complete required tasks in order to meet daily and weekly schedules, and as a result a good attendance record and a team focus is critical
  • Be quality and precision-driven, and able to follow all quality and safety requirements

The above statements are intended to describe the general nature of the position and may not include all of the duties required of the position. Stephenson Equipment, Inc. is an EEO employer and values diversity. 

All qualified applicants are encouraged to apply.

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